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Appliancesdirect.co.uk Reviews

Reviews 15

3.6
VERIFIED COMPANY
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To get Unbeatable service with Unmatched prices

Isabella Wood

Verified

Excellent Prices and Fast Delivery

Appliances Direct had the best prices I could find online when I bought my dishwasher. Everything was delivered quickly and in wonderful shape. I’ll definitely shop here again for my home appliances!

Date of Experience: October 19, 2024
Oliver Bennett

Verified

Missing Installation Service

I paid extra for installation, but the team that delivered my oven said they couldn’t install it. I had to arrange another service, which was inconvenient and added unexpected costs.

Date of Experience: September 5, 2024

Reply from Appliancesdirect.co.uk

Hello Oliver,

We appreciate you alerting us about this. We regret any trouble caused by the missing installation service. To make sure that similar misunderstandings don’t happen in the future, we are investigating this matter.

Our customer service staff is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, Appliances Direct

Mark Thompson

Verified

Delayed Delivery Issues

My experience with appliancesdirect.co.uk was mixed. While the product quality is good, the delivery was delayed by a week without any prior notification. Improved communication regarding delivery status would enhance the overall customer experience. Despite the delay, the customer service was responsive and helpful.

Date of Experience: August 10, 2024

Reply from Appliancesdirect.co.uk

Hi Mark!

Thank you for sharing your feedback. We’re glad to hear you were satisfied with the product quality. We apologise for the delivery delay and lack of communication. We are working to improve our delivery notifications. If you have any further questions or need assistance, please don’t hesitate to reach out.

Regards,

Customer Representative, Appliances Direct

Emily Roberts

Verified

Excellent Range of Products

I recently purchased a dishwasher from Appliances Direct, and I was impressed with their wide range of products. The website is easy to navigate, and the prices are competitive. Delivery was quick, and the product arrived in perfect condition. I highly recommend Appliances Direct for your appliance needs!

Date of Experience: July 18, 2024
Robert Smith

Verified

Good Quality!

Ordered dual fuel BBQ grill from Appliances Direct and it is of great quality plus it comes with a warranty. However; it consumes too much fuel so I prefer using charcoal over it.

Date of Experience: June 13, 2024
Taylor Robert

Verified

Loved It!

Bought a 55-inch TV from appliancesdirect.co.uk and loved it to the core. Another thing that I’d like to appreciate about this platform is that besides free delivery, they also offer free installation service.

Date of Experience: May 9, 2024
Leah Fiona

Verified

Convenient Location to Visit

It’s not just the appliancesdirect.co.uk site but the convenient physical location of the store makes shopping a breeze! Easy to find and access, it saves time and effort. Choose your hassle-free experience now!

Date of Experience: April 14, 2024
William Henry

Verified

Warranties And Guarantees On Products

One thing I love about the Appliances Direct store is that it offers reliable warranties and guarantees for my peace of mind. With clear terms and helpful customer service, I was assured that my all purchases would be satisfactory decisions even long after purchasing.

Date of Experience: March 23, 2024
Ariana Johansen

Verified

Want to gift your wife?

My husband got two of the kitchen appliances from Appliances Direct and not only he but I have also been happy with the purchase. The products are good quality and durable and worth every penny.

Date of Experience: February 13, 2024
Jameson Jensen

Verified

Exceptional Performance

I've grown to rely on appliancesdirect.co.uk for all of my home appliance requirements as a homeowner who values quality and dependability, and Appliance Direct has never failed to please me with their amazing performance and unrivaled quality.

Date of Experience: January 6, 2024
Aleena Walsh

Verified

They installed my appliance professionally and..

The delivery arrived on time and I had experienced top class service. They installed my appliance professionally and cleaned it as well.

Date of Experience: October 29, 2023
Bianca Burke

Verified

The website was very clear and easy to use.

The website was very clear and easy to use. I ordered my appliance online and it turned out exactly what I was looking for.

Date of Experience: October 2, 2023
Thomas Powell

Verified

Quality and customer service were awesome.

I shopped a new refrigerator from there. The guidance of the staff was reliable but I have observed that the prices were high as per market. But the quality and customer service were awesome.

Date of Experience: August 13, 2023
Franklin Sharp

Verified

I had satisfactory experience from Appliances direct.

I had satisfactory experience from Appliances direct. The service was up to the expectations and the dealings were right.

Date of Experience: June 27, 2023
Maximus Kelly

Verified

 I will never recommend this store to anyone.

I will never recommend this store to anyone. They have delivered the wrong product at my place. They neither approved my request nor answered my emails.

Date of Experience: April 19, 2023

Reply from Appliancesdirect.co.uk

Hi Maximus,

I’m truly sorry to hear about your experience. It’s unacceptable that you received the wrong product and that our response fell short. Please contact us directly with your order details, and we will make it our priority to address the issue and ensure a swift resolution.

Thank you for your feedback.

Best regards,

Customer Support Team, Appliances Direct

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