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Avartek.co.uk
While Avartek offers impressive technology solutions, I encountered some challenges with their support. Response times were slower than expected, and resolving technical issues took longer... read more
Reviews
Write a ReviewLimited Customer Support Availability
I had trouble reaching customer support during off-hours, which delayed some of my project queries. I hope they can expand their support hours for better accessibility.
Reply from
Hello Thomas,
Thank you for your feedback. We apologize for any inconvenience caused by our limited support hours. We’re working to enhance our availability to serve clients more effectively. Your input is appreciated, and we’re here if you have further questions.
Best regards,
Customer Support Team
Avartek
Inconsistent Service Quality
Although Avartek offers a range of IT services, I experienced inconsistent service quality. There were issues with timely support and follow-up that affected our workflow and caused some disruptions.
Reply from
Hello Harrison,
We appreciate your thoughts. We sincerely regret any inconsistent service quality that you experienced. To provide more reliable assistance and prompt responses, we are evaluating our procedures.
Our support staff is ready to help you as soon as possible by email if you have any more questions.
Regards,
Customer Representative, Avartek
Outstanding IT Solutions
Avartek provides excellent IT solutions tailored to our business needs. Their team was professional, and their technical expertise helped streamline our operations. The service was reliable, and their support was exceptional.
Support Could Improve
While Avartek offers impressive technology solutions, I encountered some challenges with their support. Response times were slower than expected, and resolving technical issues took longer than necessary. Enhancing their customer support would greatly improve the overall experience.
Reply from
Hi Daniel!
Thank you for sharing your experience with us. We’re happy you found our technology solutions amazing. We apologise for any delays in support and are attempting to further develop our response times and resolution processes. Your fulfilment is vital to us, so please feel free to reach out if you need further assistance.
Regards,
Customer Representative, Avartek
Innovative Tech Solutions
Avartek exceeded my expectations with its imaginative tech solutions. They gave state-of-the-art innovation custom fitted to our requirements, and their team was proactive in resolving any issues. Their expertise truly helped to ease our operations. Highly recommend Avartek for forward-thinking technology solutions!
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.