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brautomotive.co.uk

Brautomotive.co.uk Reviews

Reviews 7

3.0
VERIFIED COMPANY
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To get Unbeatable service with Unmatched prices

Nathan F

Verified

Excellent Repair Service

My car had several problems, but BR Automotive's crew corrected everything quickly and affordably promptly. The staff was kind and kept me updated at every stage. I would highly recommend them!

Date of Experience: January 23, 2025
Michael Brown

Verified

Outstanding Customer Experience

I had an amazing time! I found the ideal car for my needs with the assistance of the very informed staff members. Their dedication to client happiness was truly remarkable. Highly recommend!

Date of Experience: December 16, 2024
Isabella Green

Verified

Confusing Pricing Structure

The pricing structure confused me because there were extra costs that weren't made visible upfront. I became frustrated when purchasing as a result. I hope they can clarify this for future customers.

Date of Experience: November 13, 2024

Reply from Brautomotive.co.uk

Hello Isabella,

We appreciate your feedback. We regret that our pricing structure may have caused any misunderstanding. To allow our customers a more seamless involvement, we’re continually working to extend the transparency of our pricing. Please contact our support staff if you need help or have any more enquiries.

Best regards,

Customer Support Team
Brautomotive

Olivia Hayes

Verified

Inaccurate Vehicle Descriptions

The car I saw in person didn't match what was said on the internet. Travelling only to discover differences between the car's real state and its stated attributes was aggravating.

Date of Experience: October 22, 2024

Reply from Brautomotive.co.uk

Hello Olivia,

We appreciate your comments. We regret any disparities you may have noticed between the car and the internet listing. Going ahead, we will continue to ensure accurate descriptions and work to enhance our listings.

Our customer support team is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, BR Automotive

Nathan Ford

Verified

Efficient Service

My experience at this dealership was fantastic. Both the personnel and the paperwork process were swift and easy. The customer service was excellent overall, and I was able to get the ideal automobile at a terrific price!

Date of Experience: September 9, 2024
Peter Robinson

Verified

Better Scheduling Needed

My experience with brautomotive.co.uk was just fine. The service was thorough, and the staff was professional. However, I found it challenging to get an appointment that fit my schedule. Improved flexibility in booking would be a great improvement.

Date of Experience: August 11, 2024

Reply from Brautomotive.co.uk

Hi Peter!

Thank you for your feedback. We’re pleased to hear that you were satisfied with our service and staff professionalism. We apologise for the inconvenience regarding scheduling and are working on improving our appointment system for better flexibility.

Please get in touch if you need help with anything else or if you have any other questions. Our top goal is for you to be happy.

Regards,

Customer Representative, BR Automotive

Jessica Ford

Verified

Excellent Repair Service

BR Automotive exceeded my expectations with their repair service! My car had several issues, but their team fixed everything efficiently and at a reasonable cost. The staff was friendly and kept me informed throughout the process. Highly recommend!

Date of Experience: July 18, 2024
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