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Coopershomeappliances.com
Coopers Home Appliances provided me with an amazing experience. My new washing machine arrived smoothly and on schedule, and the staff was quite helpful in... read more
Reviews
Write a ReviewInstallation Delays
I was frustrated with the delays in installation after purchasing my appliance. It took longer than expected to get everything set up, which was disappointing. I hope they can improve their scheduling.
Reply from
Hello Liam,
Thank you for your feedback. We sincerely apologize for the installation delays you experienced. We’re actively working to improve our scheduling process to provide a more efficient service in the future. Your input is invaluable, and we appreciate your understanding. Please reach out if you have any further concerns.
Best regards,
Customer Service Team, Cooper’s Home Appliances
Outstanding Selection and Service
I had an outstanding experience shopping at Cooper's Home Appliances! Their wide selection of appliances made it easy to find what I needed. The staff was incredibly helpful and knowledgeable.
Helpful Staff and Smooth Delivery
Coopers Home Appliances provided me with an amazing experience. My new washing machine arrived smoothly and on schedule, and the staff was quite helpful in helping me weigh my alternatives. Highly recommend!
Faulty Appliance Received
The microwave I ordered was defective when it came and wasn't operating correctly. Getting a replacement took several days, and contact was less frequent than anticipated during that time.
Reply from
Hello Samuel,
We appreciate your comments. We deeply regret the malfunctioning microwave and the wait for the problem to be fixed. To make sure that this doesn’t happen again, we are trying to enhance our quality checks and reaction times.
Our support staff is ready to help you as soon as possible by email if you have any more questions.
Regards,
Customer Representative, Coopers Home Appliances
Difficult Return Process
While I was happy with the product quality from coopershomeappliances.com, I faced some challenges with their return process. Returning a faulty item was more complicated than anticipated, involving lengthy paperwork and delays. Streamlining the return process would significantly improve the overall customer experience.
Reply from
Hi Richard!
Thank you for your feedback. We’re glad to hear you’re pleased with the product quality. We apologise for the difficulties you faced with our return process and are working to make it more efficient. If you have any further questions or need assistance, please don’t hesitate to contact us.
Regards,
Customer Representative, Cooper’s Home Appliances
Impressive Product Range
Cooper's Home Appliances exceeded my expectations with their wide selection of products. I recently bought a refrigerator, and the variety available made it easy to find exactly what I needed. The purchase process was smooth, and delivery was prompt. I’m very satisfied with my experience and would recommend them to others!
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.