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Dolphin Fitness

Dolphin Fitness Reviews

Reviews 9

3.3
VERIFIED COMPANY
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To get Unbeatable service with Unmatched prices

John D

Verified

Excellent Exercise Equipment

I recently purchased a set of weights from Dolphin Fitness, and I'm quite pleased with the purchase. The equipment is well-made and exactly what I needed. The online ordering process was simple and rapid, as was the delivery.

Date of Experience: January 23, 2025
Ava Miller

Verified

Incredible Fitness Experience

The experience I had at the fitness center was amazing! The trainers helped me reach my goals since they were informed and encouraging. The excellent amenities made working out fun and productive!

Date of Experience: December 9, 2024
Lucas Johnson

Verified

Overcrowded During Peak Hours

During peak hours, I found the gym to be congested, making it challenging to use the equipment I wanted. It would be great if they could manage the capacity better during busy times.

Date of Experience: November 15, 2024

Reply from Dolphin Fitness

Hello Lucas,

We respect your opinions. We regret that you had to deal with crowding while you were here. To effectively manage capacity during peak hours, we are currently developing solutions. We value your opinions as we work to improve the whole experience. Kindly get in touch if you have any more questions.

Best regards,

Customer Support Team
Dolphin Fitness

Isla Bennett

Verified

Packaging Issues

My fitness equipment arrived with some minor damage because the packing wasn't up to par. The equipment is great in and of itself, but it should have been packaged better to avoid these problems and guarantee that it arrived in pristine shape.

Date of Experience: October 23, 2024

Reply from Dolphin Fitness

Hello Isla,

We respect your comments. We regret the packaging problems and the slight harm to your equipment. To raise our packaging standards and avoid such problems in the future, we are addressing this.

Our customer service staff is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, Dolphin Fitness

Mason Clark

Verified

Top-Notch Fitness Gear

Dolphin Fitness recently sold me a set of weights, and I'm really happy with the product. The gear is well-made and precisely what I required. Both the internet ordering procedure and the delivery were easy and quick.

Date of Experience: September 8, 2024
Rocheal Brown

Verified

Customer Service Delay

With dolphinfitness.co.uk I encountered delays in receiving responses from customer service. While the equipment itself is excellent, the slow communication was frustrating. Faster response times and better support would significantly improve the customer experience.

Date of Experience: August 13, 2024

Reply from Dolphin Fitness

Hi Robert!

Thank you for your feedback. We’re glad you’re satisfied with the quality of your equipment. We apologise for the delays in our customer service and are working on enhancing our response times. If you have any further questions or need additional support, please feel free to contact us.

Regards,

Customer Representative, Dolphin Fitness

Sarah Mitchell

Verified

Exceptional Service and Quality

I recently bought a rowing machine from Dolphin Fitness and am extremely impressed. The equipment is top-notch, and the customer service was exceptional. The staff provided personalized recommendations and answered all my questions. Delivery was on time, and the machine is perfect for my home workouts.

Date of Experience: July 18, 2024
Peter Joshua

Verified

Tiny Suggestion!

Bought a basket of Reflex-R bars from dolphinfitness.co.uk and although; it has helped me build muscles and keep up my stamina but they taste awful. It’d be great if the taste could be improved.

Date of Experience: June 12, 2024

Reply from Dolphin Fitness

Hi Peter,

Thank you for your feedback on the Reflex-R bars. We’re glad to hear they’re helping with your muscle-building and stamina. We apologise for the taste not meeting your expectations. We’ll pass your suggestion along to the manufacturer to see if improvements can be made. Your satisfaction is important to us, and we appreciate your input.

Best regards,

Customer Representative, Dolphin Fitness

Michelle Robert

Verified

Can’t Get Enough Of It!

I have been using Dolphin Fitness’s olive oil in my salads for up to a year now and I can’t stop praising it. From its aroma to its taste; everything is outstanding.

Date of Experience: May 7, 2024
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