Furniturebox.co.uk Reviews
Reviews 5
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Furniturebox.co.uk
I recently purchased a bed frame from furniturebox.co.uk and couldn't be happier. The design is stylish, the quality is great, and the price is very... read more
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Amazing Selection and Quality
I've had an absolutely amazing experience at Furniture Box! The furniture is of great quality and comes in a wide assortment. The client service was exceptional, and the delivery was on time. I 100% suggest furniturebox.co.uk!
Stylish and Affordable
This store delivered me a brand-new coffee table, and I adore it! The quality is excellent for the price, and the style is stylish. The entire process was simple and easy, and the delivery happened quickly. Highly recommend!
Assembly Instructions Confusing
I struggled with the assembly instructions for my furniture. The manual lacked clear steps, making it difficult to put everything together. A more comprehensive and easy-to-follow set of directions would have been beneficial.
Reply from
Hello Daniel,
We appreciate your comments. We deeply regret any trouble you may have had following the assembly instructions. To give our consumers a clearer and simpler approach, we are constantly striving to enhance our instructions.
Our customer service staff is ready to help you as soon as possible by email if you have any more questions.
Regards,
Customer Representative, FurnitureBox
Delivery and Assembly Concerns
While I’m pleased with the quality of the furniture from furniturebox.co.uk, I faced some issues with the delivery and assembly service. The delivery was delayed by a week, and the assembly team arrived later than scheduled. Improved scheduling and communication would greatly enhance the customer experience.
Reply from
Hi Thomas!
Thank you for sharing your experience. We’re glad to hear you are satisfied with the quality of our furniture. We apologise for the delays in delivery and assembly and are actively working on improving our scheduling and communication processes. If you have any additional concerns or need further assistance, please feel free to reach out.
Regards,
Customer Representative, Furniture Box
Stylish Furniture, Great Value
I recently purchased a bed frame from furniturebox.co.uk and couldn't be happier. The design is stylish, the quality is great, and the price is very reasonable. The delivery was on time, and the assembly was straightforward. Highly recommend it for affordable and chic furniture!
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.