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Habitat.co.uk Reviews

Reviews 15

3.6
VERIFIED COMPANY
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Ava Murphy

Verified

Damaged Furniture on Arrival

I received my order with some visible damage to the furniture. It was disappointing to see dents and scratches, especially after waiting weeks for delivery. The response from customer service was also slower than expected.

Date of Experience: October 22, 2024

Reply from Habitat.co.uk

Hello Ava,

We respect your comments. We deeply regret the state in which your furniture arrived and the wait for our reply. We are taking care of this problem to guarantee improved quality assurance and speedier fixes in the future.

Our customer service team is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, Habitat

Isaac Turner

Verified

Stylish and Affordable

This store recently sold me a sofa, and I'm really happy with it. It looks great and complements my living space nicely. The quality is excellent. The customer assistance was excellent, and the rates were fair!

Date of Experience: September 9, 2024
Daniel Brown

Verified

Assembly Issues

My overall experience with Habitat.co.uk was good. The bookshelf I ordered is of great quality and looks fantastic. However, I encountered some issues with the assembly instructions, which were not as clear as expected. Improved, detailed instructions would make the process smoother for customers.

Date of Experience: August 16, 2024

Reply from Habitat.co.uk

Hi Daniel!

Thank you for your feedback. We’re delighted to hear that you’re happy with the quality of your bookshelf. We apologise for the issues you faced with the assembly instructions and are working to make them clearer.

Should you need any further assistance or have additional questions, please reach out to us. Your satisfaction is very important to us.

Regards,

Customer Representative, Habitat

Sophie Evans

Verified

Stylish and Modern Designs

I recently purchased a sofa from Habitat, and I am extremely pleased with the stylish and modern design. The quality is top-notch, and it has become the centrepiece of my living room. The customer service was excellent, guiding me through the options and helping me choose the perfect piece. Highly recommend!

Date of Experience: July 12, 2024
Emma Williams

Verified

Trustworthy!

Bought a table from habitat.co.uk and it was exactly as shown in the picture. However; I thought it would come with a discount offer but apparently the discount offer was on garden furniture only.

Date of Experience: June 8, 2024
Jane Jacob

Verified

My Happy Place!

Habitat is my stress reliever and my husband’s stress booster. It’s because whenever I come to this platform; I happen to fall in love with a furniture item and immediately place an order.

Date of Experience: May 15, 2024
Max Parker

Verified

Quality Artisanship at Work

If you are here in search of a furniture emporium that crafts quality pieces with care and skill, you should click on habitat.co.uk. You will find each item special and perfect for adding charm and comfort to your home. Truly worth the investment.

Date of Experience: April 8, 2024
Emma Amelia

Verified

Diverse Range of Products

I found exceptional variety at Habitat. From sleek modern designs to timeless classics, they offer a diverse selection catering to every style. A must-visit destination for your furnishing needs!

Date of Experience: March 19, 2024
Julia Schmidt

Verified

My wedding day got better

My parents wanted to gift me a room set for my wedding but nothing was of good quality or falling in our budget. Thanks to Habitat for making high quality furniture with good discounts. Check habitate.co.uk to see their offers. Highly recommended

Date of Experience: February 8, 2024
Hudson Christensen

Verified

Craftmanship with elegance

My recent visit to habitat.co.uk was a remarkable experience that amazed me with the elegance and skill of the pieces on exhibit. From the first instant, I entered the website.

Date of Experience: January 15, 2024
Layla Davis

Verified

It was exactly what I want.

Habitat inspires me for its quick and efficient delivery at a very reasonable price. I received my relaxing chair delivery few days ago and it was exactly what I want.

Date of Experience: November 1, 2023
Sophia King

Verified

I was very pleased with my purchase.

I was very pleased with my purchase. The service by the employees was up to the mark. They assisted me to choose the most comfortable sofas at reasonable price.

Date of Experience: September 20, 2023
Bobby Kaur

Verified

Services of company are satisfactory.

Habitat is emerging as the most commonly shop furniture store. The quality is fair and services of company are satisfactory. However, I had faced some overbilling issue.

Date of Experience: August 14, 2023

Reply from Habitat.co.uk

Hi Bobby,

Thank you for your feedback. We’re pleased to hear that you find our quality and services satisfactory. We apologise for the overbilling issue you have had. Please reach out to us directly with your details so we can resolve this promptly and ensure a smooth experience for you in the future.

Thank you for choosing Habitat!

Regards,

Customer Representative, Habitat

Joey Fraser

Verified

They have fair quality products with reasonable price.

This store is not a bad option to visit and explore their furniture variety. They have fair quality products with reasonable price.

Date of Experience: June 21, 2023
Josiah Hudson

Verified

I had terrible shopping experience from habitat.

I had terrible shopping experience from habitat. I had ordered lamp stand that was delivered after a month. I came to utter shock when I received it as half damaged. I complaint to the management, but now 3 months have been passed I haven’t received any response.

Date of Experience: April 17, 2023

Reply from Habitat.co.uk

Hello Josiah,

We’re truly sorry to hear about your negative experience with us. It’s unacceptable that you received a damaged lamp stand and have not yet received a response regarding your complaint. Please contact us directly with your order details so we can urgently address this issue and rectify the situation. Your satisfaction is very important to us, and we appreciate your patience as we resolve this matter.

Thank you for bringing this to our attention.

Regards,

Customer Representative, Habitat

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