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Hastingsdirect.com Reviews

Reviews 20

3.4
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Benjamin L.

Verified

Legal Expenses Cover Add-On Solved My Post-Accident Concerns

After a car accident, I was worried about potential legal costs. Hastings Direct's legal expenses cover add-on provided access to legal advice and support, which helped me navigate the legal aspects of the incident.

Date of Experience: February 24, 2025
Chloe H.

Verified

Payment Plan Flexibility Solved My Budgeting Issues

I was struggling to pay my annual premium upfront. Hastings Direct's flexible payment plans allowed me to spread the cost over monthly installments, making it easier to manage my budget.

Date of Experience: February 19, 2025
Ethan A.

Verified

Van Insurance Business Use Cover Solved My Work Needs

I use my van for business purposes, and finding adequate coverage was challenging. Hastings Direct's van insurance with business use cover met my specific requirements, ensuring I was fully protected.

Date of Experience: February 11, 2025
Lily G.

Verified

Bike Insurance Theft Coverage Solved My Security Fears

As a cyclist, I was concerned about bike theft. Hastings Direct's bike insurance with theft coverage reassured me, and when my bike was stolen, the claim was handled efficiently.

Date of Experience: February 3, 2025
Noah J.

Verified

Home Insurance Contents Cover Solved My Theft Concerns

I was worried about my belongings being stolen during a burglary. Hastings Direct's home insurance contents cover provided comprehensive protection, and the claims process was straightforward when I needed it.

Date of Experience: January 29, 2025
Isabella T.

Verified

No Claims Discount Protection Solved My Worry About Minor Accidents

I was concerned about losing my no claims discount after a minor scrape. Hastings Direct's no claims discount protection ensured my discount remained intact, providing financial security.

Date of Experience: January 24, 2025
Henry P.

Verified

Multi-Car Policy Solved My Family's Insurance Costs

Insuring multiple cars in my household was becoming expensive. Hastings Direct's multi-car policy offered a significant discount, which helped us manage our insurance costs more effectively.

Date of Experience: January 15, 2025
Grace M.

Verified

Breakdown Cover Add-On Solved My Roadside Anxiety

I was always worried about getting stranded due to a breakdown. Hastings Direct's breakdown cover add-on provided peace of mind, and when I did have a flat tire, the assistance arrived promptly.

Date of Experience: January 9, 2025
Jessica P

Verified

Competitive Pricing

I shopped around for car insurance and found that Hastings Direct offered the most competitive price for the level of coverage I needed. I'm very happy with the value for money.

Date of Experience: January 3, 2025
Michael T

Verified

Smooth Claims Process

I had to make a claim after a minor accident, and the process was surprisingly smooth. The claims team was very helpful and kept me updated throughout the process. The claim was settled quickly and efficiently.

Date of Experience: December 28, 2024
John S.

Verified

Disappointing Claim Experience

I recently had to make a claim after a minor accident. The process was incredibly frustrating. It took weeks for them to acknowledge my claim, and I had to make numerous phone calls to get updates. The claims adjuster seemed disinterested and unhelpful. I was very disappointed with the overall experience.

Date of Experience: December 13, 2024
Samuel W.

Verified

Online Policy Changes Solved My Need for Quick Adjustments

I needed to change my address and vehicle details quickly. Hastings Direct's online portal made it easy to update my policy without waiting on hold. The instant confirmation was very convenient.

Date of Experience: December 4, 2024
Emily R.

Verified

Excellent Customer Service

I recently had a question about my policy and contacted customer service. The representative was incredibly helpful and knowledgeable. They answered all my questions clearly and efficiently, and I was very impressed with their professionalism.

Date of Experience: November 28, 2024
Olivia K.

Verified

Telematics Program Helped Me Lower My Premiums

As a new driver, my insurance quotes were incredibly high. Hastings Direct's telematics program allowed me to demonstrate my safe driving habits, which significantly lowered my premiums. It's been a great way to save money while improving my driving.

Date of Experience: November 16, 2024
David L.

Verified

Easy to Use and Affordable

I found Hastings Direct to be very user-friendly. Getting a quote online was quick and simple, and I was able to find a policy that perfectly suited my needs and budget. The app is also very convenient for managing my policy and making payments.

Date of Experience: November 7, 2024
Christopher B.

Verified

Reliable and Trustworthy

I've been with Hastings Direct for several years now and have always been happy with their service. They are a reliable and trustworthy insurer, and I would highly recommend them to others.

Date of Experience: October 30, 2024
Amanda W.

Verified

Great Value for Money

I'm very happy with my Hastings Direct home insurance. The price is very competitive, and the level of cover is excellent. I feel confident that my home and belongings are well-protected.

Date of Experience: October 18, 2024
Robert G.

Verified

User-Friendly App

The Hastings Direct app is fantastic. It's easy to use and allows me to manage my policy, view my documents, and even make a claim all from my phone. It's incredibly convenient.

Date of Experience: October 5, 2024
Sarah J.

Verified

Price Increase Without Explanation

My renewal quote was significantly higher than the previous year with no clear explanation for the increase. I contacted customer service, but they were unable to provide a satisfactory explanation. I ended up switching to another provider who offered a much more competitive price."

Date of Experience: September 24, 2024
Lisa M.

Verified

Excellent Customer Support

I recently had a question about my bike insurance and contacted customer support. They were extremely helpful and knowledgeable, and they answered all my questions quickly and efficiently. I was very impressed with their level of customer service.

Date of Experience: September 11, 2024
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