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Motorsourcegroup.com
Buying an automobile from this dealership was a very easy process. Everything was handled expertly from beginning to end by the experienced team. I couldn't... read more
Reviews
Write a ReviewSmooth Transaction
Buying an automobile from this dealership was a very easy process. Everything was handled expertly from beginning to end by the experienced team. I couldn't be happier with my new car or the service I received!
Delayed Delivery
I was disappointed with the delayed delivery of my car. Despite being told it would arrive on a specific date, there were several delays and communication about the status was lacking.
Reply from
Hello Henry,
We respect your comments. We deeply regret the delay in receiving your car and the lack of prompt correspondence. In the future, we hope to deliver updates with greater accuracy and to streamline our delivery procedures.
Our support staff is ready to help you as soon as possible by email if you have any more questions.
Regards,
Customer Representative, Motor Source Group
Poor Communication
My overall experience with motorsourcegroup.com was mixed. While the car I purchased was great, the communication throughout the buying process was lacking. I often had to follow up multiple times to get updates on my purchase. Improving their customer communication would make the experience much better.
Reply from
Hi Michael!
Thank you for sharing your experience. We’re glad you are happy with your new car. We apologise for the communication issues you encountered and are working on improving our follow-up processes. Do not hesitate to contact us if you have any more queries or worries. We value your satisfaction above all else.
Regards,
Customer Representative, Motor Source Group
Smooth Purchase Process
My experience with Motor Source Group was excellent. The purchase process was smooth, and the staff was incredibly helpful in finding the right car for my needs. They offered a great deal, and I drove away happy. Highly recommend!
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.