Oscarandhooch.com Reviews
Reviews 5
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Oscarandhooch.com
I’m thrilled with my purchases from Oscar and Hooch. Their dog collars are stylish and durable, and my dog seems very comfortable wearing them. The... read more
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Slow Response to Inquiries
I was disappointed with the slow response time to my inquiries. I needed assistance with an order, but it took longer than expected to get a reply. I hope they can improve their communication.
Reply from
Hello Aiden,
Thank you for your feedback. We apologize for the slow response you experienced. We are currently working to enhance our customer service response times to ensure quicker assistance in the future. Your input is important to us, and we appreciate your understanding. Please reach out if you have any further concerns.
Best regards,
Customer Support Team
Oscarandhooch
Late Delivery
My order was delayed in arrival, which annoyed me because I needed the stuff for a planned trip with my dog. There was also limited communication about the delay.
Reply from
Hello Sophie,
We respect your comments. We deeply regret not being in contact with you regarding the matter and the delay in processing your transaction. Our goal is to expedite deliveries while notifying clients of any delays.
Our customer support team is ready to help you as soon as possible by email if you have any more questions.
Regards,
Customer Representative, Oscar & Hooch
Fantastic Dog Accessories
The collar and leash I bought from Oscar & Hooch are of excellent quality, and I'm very happy with my purchase. For my dog, the fabrics are cosy, fashionable, and long-lasting. Delivery was quick too!
Limited Color Options
While my overall experience with oscarandhooch.com was positive, I found the colour options for their dog collars to be limited. It would be great to see a wider range of colours and styles available. Other than that, the quality and service were excellent.
Reply from
Hi James!
Thank you for your feedback. We’re pleased to hear you’re happy with the quality and service. We appreciate your suggestion regarding colour options and will consider expanding our range. If you have any further questions or need assistance, please feel free to reach out.
Regards,
Customer Representative, Oscar and Hooch
Quality Products and Service
I’m thrilled with my purchases from Oscar and Hooch. Their dog collars are stylish and durable, and my dog seems very comfortable wearing them. The customer service was excellent, and the delivery was prompt. Highly recommend Oscar and Hooch for quality pet accessories!
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.