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Thefitnessstore.co.uk
My experience with thefitnessstore.co.uk was not that good. I faced delays with my delivery. The equipment arrived a week later than expected, which disturbed my... read more
Reviews
Write a ReviewDelayed Delivery
My exercise equipment was delivered with considerable delays. The wait period was annoying, and there was no contact regarding the delay, despite the good value of the product.
Reply from
Hello Grace,
We respect your comments. We deeply regret the lack of interaction and the delay in receiving your exercise equipment. We are aiming to enhance future customer communication and streamline our delivery procedures.
Our support staff is ready to help you as soon as possible by email if you have any more questions.
Regards,
Customer Representative, The Fitness Store
Great Selection and Service
I had a great experience shopping at The Fitness Store. They offer a wide selection of high-quality fitness equipment, and the staff were very knowledgeable and helpful in assisting me with my purchase. Highly recommend!
Delayed Delivery Issues
My experience with thefitnessstore.co.uk was not that good. I faced delays with my delivery. The equipment arrived a week later than expected, which disturbed my workout schedule. Improved tracking and communication about delivery times would improve the overall customer experience.
Reply from
Hi Michael!
Thank you for sharing your experience with us. We’re glad you’re pleased with your equipment. We apologise for the delay in delivery and are working on improving our shipping and communication processes. If you have any further questions or need assistance, please feel free to contact us.
Regards,
Customer Representative, The Fitness Store
Top-Quality Equipment
I recently bought a treadmill from The Fitness Store, and I’m thrilled with the quality. The equipment is sturdy, well-built, and perfect for my home gym. The customer service was also excellent. The staff helped me choose the right model for my needs. Highly recommend high-quality fitness gear!
Not Sure!
I bought a Rugby ball from The Fitness Store and used it for 2 years but it got torn after that. I don’t know if it was the quality, heavy throw, or it’s time was over.
Reply from
Hi David,
Thank you for sharing your experience. We’re glad to hear you got good use out of the rugby ball for two years. However, we’re sorry to hear it eventually tore. The longevity of sports equipment can depend on various factors such as usage intensity and maintenance.
If you have any questions or need assistance selecting a new ball, please feel free to reach out. Your satisfaction is important to us.
Best regards,
Customer Representative, The Fitness Store
Exceptional Quality Yoga Blocks!
I ordered a full yoga block from thefitnessstore.co.uk and I must say it's of amazing quality and provides exceptional support during different yoga poses. Their quick delivery deserves additional points.
Interactive Demonstrations
To enhance the shopping experience, thefitnessstore.co.uk provides interactive demonstrations of equipment. I availed myself of this opportunity and tried out machines and their unique features. The staff provided me with a great experience on how I can benefit from each product.
Diverse Product Range
An excellent gym and fitness equipment outlet, The Fitness Store offers a wide range of products catering to various fitness needs. I checked their cardio machines, strength training equipment, accessories like resistance bands and yoga mats, and recovery tools like foam rollers. Great effort!
Get your dream body
My friend is a trainer at The Fitness Store and he told me all about the equipment they use there. If you are a body building fan then you must try them.
brilliant
its was brilliant, products are durable and i loved that
My life transformed
With thefitnessstore.co.uk, my fitness journey has been nothing short of transformational, and I am very appreciative of the help and direction thefitnessstore has given me along the way. I knew I was in good hands the moment I stepped through their doors.
I was pleased to encounter such knowledgeable staff.
I was pleased to encounter such knowledgeable staff. They provided me with the information of each treadmill brands and guided me to purchase the best one within my budget.
I got a very helpful advice from Max..
I got a very helpful advice from Max, the advisor. He advised me regarding the gym equipment and helped me choose the best one.
This is a fine Super store...
This is a fine Super store where we can find variety of equipment. I will surely shop again from it.
The Customer Services were satisfactory.
The Customer Services were satisfactory. I have recently installed machines at my place and I am satisfied with their work.
I was severely disappointed by....
I was severely disappointed by Simon, who didn’t guide me properly and I was forced to buy the most expensive product.
Reply from
Hi Hattie,
We are truly sorry to hear about your experience with Simon. This is not the level of service we aim to provide. We appreciate your feedback and will address this issue with our team to ensure better guidance and transparency in the future. Please contact us directly if you need any assistance or have further concerns. Your satisfaction is our priority.
Best regards,
Customer Representative, The Fitness Store
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.