Trailfinders.com Reviews
Reviews 6
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Trailfinders.com
Trailfinders provided exceptional service while planning my recent trip. The schedule was expertly customized to my tastes by their competent personnel. I had an amazing... read more
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Fantastic Travel Services
I had a fantastic experience planning my trip! The agents were incredibly helpful, providing personalized recommendations and ensuring everything was perfect. I will definitely use their services again for future travels!
High Service Fees
I was disappointed with the high service fees attached to my booking. While the service was good, the additional costs were unexpected and made the trip more expensive than planned.
Reply from
Hello Noah,
We appreciate your opinions. If you are unhappy with our service costs, we sincerely regret it. We will review our communication to increase clarity and strive to be open and honest about all prices. Please contact our support staff if you have any more queries or worries.
Best regards,
Customer Support Team
Trailfinders.com
Overpriced Services
When I compared the services to other travel firms, I thought they were expensive. Everything about the vacation was good, however I thought the price was too high for what was offered. It was disappointing given the expectations set.
Reply from
Hello Mia,
We value your comments. If you thought that the price of our services was too high, we truly apologize. To better satisfy our clients, we are evaluating our value offering and pricing to deliver top-notch travel experiences.
Our customer service team is available to help you as soon as possible by email if you have any more questions.
Regards,
Customer Representative, Trailfinders
Excellent Trip Planning
Trailfinders provided exceptional service while planning my recent trip. The schedule was expertly customized to my tastes by their competent personnel. I had an amazing trip, and everything was well-organized.
High Costs and Limited Flexibility
The Trailfinders provided a well-organised trip, but I was taken aback by the high costs compared to other agencies. Additionally, there was limited flexibility in altering the itinerary once booked. Offering more budget-friendly options and flexible changes would make their service even better.
Reply from
Hi Daniel!
Thank you for sharing your experience with us. We’re glad you appreciated the organisation of your trip. We apologise for any concerns about costs and flexibility, and we are reviewing our pricing and policies to offer more options. Please reach out if you have any other questions or need further assistance.
Regards,
Customer Representative, Trailfinders
Outstanding Travel Planning
I had an amazing experience with Trailfinders. Their travel experts crafted a personalised itinerary for my trip, paying attention to every detail. From start to finish, the service was exceptional, and I felt well taken care of. If you're looking for a hassle-free travel planning experience, I highly recommend Trailfinders!
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.