About True Reviews
True Reviews has been running since 2023, built around one idea: buyers should be able to hear from real customers before they spend their money, and businesses should have a fair way to build a reputation on real feedback. We're not a marketplace and we don't sell anything ourselves. We're a place where customers can look up a company before using them, and where businesses can be judged — publicly and honestly — on the experience they actually deliver.
How listings and reviews work
Every business can list their company on True Reviews for free. New listings start as unverified until the business confirms ownership with us directly. Once verified, a listing carries our Verified Company badge. Reviews work the same way. Anyone can submit one, but we ask for an order number or booking reference and contact details before it's published — reviews without this are held for manual checking rather than going live automatically. Reviews that pass this check carry a Verified Purchase badge. We don't remove reviews for being negative; a review that's genuine stays up regardless of the rating.
Get in touch
If you run a business and want to claim or verify your listing, or if you have a question about a review,
Vision
To create a platform that will bring collaboration and trustworthiness between buyers and sellers.
Our Mission
- Establishing benchmarks for consumer trust
- Interacting with and educating customers and companies in order to promote and support excellent practices
- Honoring business leaders
- Pointing out and dealing with unethical activity in the marketplace
- Establishing a network of reliable companies and nonprofit organizations