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I had a great experience exploring interactive web platforms and games. You can check it out at https://class-of-09.com/ for more details.

I used their services for my biology exam. At first, I was worried because it was my first time. I talked with one of their tutors, Sarah, and after that, I felt much more comfortable and have no regrets.

Bracelets and pendant are lovely…The Gem tree is lovely but I didn’t realise it was going to be so small.

Fake product. No certificate of authenticity

This was a gift for my sister.
She said it was excellent quality and the illustrations are beautiful.
Thank you.

I had high hopes for this company, but unfortunately my experience has been disappointing from both a product and customer service perspective.

The candle I received did not burn properly. I was asked to follow a long troubleshooting process, which felt excessive and time-consuming for what appeared to be a faulty product.

Communication throughout the process was frustrating. Each time I sent an email, I would receive an automated response, followed by a reply from the team, and then another automated message when responding again. This significantly increased the number of emails required and made resolving the issue unnecessarily slow.

At one stage, I asked whether I could try other candles from the same order, but I did not receive a response for two days. By then, I had already packed everything for return.

The refund process has also been unnecessarily drawn out. Resolving a relatively low value order required multiple emails. I was initially informed that PayPal was responsible for the delay, however it later became clear the refund had not yet been processed.

I also attempted to resolve the matter by phone, but the representatives were unable to provide direct answers or solutions and instead acted as intermediaries passing messages to customer service, which added further delays.

I understand that issues can happen with any company, however customers should not have to repeatedly chase responses and refunds for relatively small amounts. Overall, the process has been unnecessarily time-consuming and frustrating, and based on this experience I would not recommend purchasing from this company.

My package hasn’t been sent to the recipient in longer than the suggested delivery time and I hadn’t received any updates about it.

This store has a fantastic and vast range of tarot cards as well as other products.
I bought 2 sets of cards and they were delivered quickly, they were a good price and they were absolutely beautiful.
Great store.

Great variety of dog food from Germany as they have high food standards. Dr Clauder is the one I use and great customer service

Great company and service, fast delivery and good communication.
Highly recommend the natural pet store; I’ve used them a few times now, Ashley goes out of his way to get the dog food I need for my dog - thank you very much for this.
Hopefully I will be able to order more soon!
Highly recommend to all 🙂

The food arrived with dents in and just looking a bit battered. The order also arrived with missing items which were then sent however received a few days later.

I buy arden grange tin dog food on a regular order . Spending about £200 each month Quite a few tins arrive in a badly dented state in most monthly orders and some are actually burst open and the dog food is mouldy therefore cannot be used and at a loss of money to me . As some of the tins are very mouldy I would think they have been despatched in that state
Better transport boxes are required and tins need to be checked for damage prior to despatch

Dogs can't get enough natures menu treats even the fussy ones. The treats are tasty ,soft and bite size. No problems with ordering or delivery. The nearest retail outlet for these treats is a two hour drive away so the naturepetstore is very important.

My order arrived a little later than expected. An inquiry to check on the delay did not get a response. When the package arrived I found that two packets of dog biscuits were largely broken into small pieces. I have bought these many times before from my local pet store so know this is usually not the case. I have informed the Natural Pet Store about this. Their response was that they would contact the supplier. It has been one week and no update. Given the biscuits are not as expected, I would expect an offer to replace the biscuits or provide a refund. I'll go back to buying locally in future.

I have just started my claim and spoken to 2 agents, they were very understanding and professional, I was told straight away that I am covered for the treatment my Consultant has recommended. It is a difficult time and it has been made easier knowing I have good and reliable support. This is the first time I have had Bupa health insurance and I’m very impressed.

I am writing this review out of utter frustration with Bupa’s standard processes, which have actively put my medical recovery at risk.
Following major post-tumor resection surgery on my leg, I am currently in the critical rehab phase learning to walk again. My knee flexion is severely restricted at 70°, and time is of the essence. My consultant and medical team have made it clear that uninterrupted, continuous physiotherapy is vital to prevent severe scar tissue from hardening. Any gap in treatment directly risks locking my knee joint permanently, which would force me back into an operating theatre for an invasive Manipulation Under Anaesthesia (MUA).
Despite the urgent clinical necessity, Bupa’s customer support and administrative queues have repeatedly failed:
1. Breaching Turnaround SLAs: Treatment plans submitted by my outpatient physio provider (Flex Health) have sat in standard 5-working-day review backlogs. Bupa even admitted in writing to mistracking submission dates, causing me to lose vital weeks of treatment.
2. Empty Chat Promises: Multiple frontline agents have assured me on live chat that my case was flagged as "high priority" for urgent same-day review, only for Bupa to follow up with zero updates or responses.
3. Inflexible Administration: Instead of recognizing time-sensitive post-surgical cases, Bupa treats essential, continuous rehabilitation like routine administrative admin.
It should not take a patient actively recovering from tumor surgery—fighting to walk and avoid secondary operations—to manually battle live chat agents and raise formal complaints just to unblock routine treatment blocks.
Bupa's administrative delays are actively sabotaging patient outcomes. I expect far better accountability and proper corporate oversight for time-critical rehabilitation.