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There were a couple of times when I had to follow up because I hadn't heard back as quickly as I'd expected. It wasn't a major issue, but faster communication would have made the process less frustrating. The actual design work was solid once everything was underway.

I initially wanted something quite elaborate because I thought more graphics would make the packaging stand out. After looking at a few options, we went with a much simpler design. Surprisingly, the minimal version looks more premium and is easier to recognise.

Used ADM for exterior painting and a few smaller repairs around the property. Team were professional and clearly took care with preparation before painting, which I appreciated. A couple of minor areas needed touching up, sorted afterward.

I had a particular look in mind but wasn't sure which material would be the most practical for everyday use. The team explained the pros and cons of the different options. That made the decision easier and helped us avoid choosing something purely based on appearance.

The team was supportive and easy to communicate with throughout the process. Whenever I had a question, they explained everything clearly and guided me on the next steps.

I was based outside Nairobi and found a vehicle listed by a dealer in another city. I was initially concerned that arranging everything remotely would be difficult. After communicating with the dealer and checking the details, the process was manageable and I was able to complete the purchase.

Already had an established book but wanted to improve how it was presented and promoted. Team helped with marketing and publishing elements and gave a few ideas I hadn't considered. Not a perfect experience, but useful support overall.

Needed help structuring a research paper and was completely stuck on organization. Support made the requirements much clearer and gave better direction. Useful having someone explain things in a straightforward way.

What surprised me was how connected the online classes felt - you can actually ask questions, discuss things and get feedback instead of working through a course solo. A few technical hiccups during sessions, but didn't really affect the experience.

Went on MyDogStuff looking for a few things for my new puppy and found pretty much everything in one place. Order was easy to put together and items arrived well packed - handy not visiting three different shops.

International business matters get confusing fast, so having someone familiar with the requirements was useful. Mercury Consulting were professional throughout and answered my main questions. A few delays, but a positive experience overall.

Fulfilment service was okay, though we had some communication issues during initial setup - a few packing instructions needed clarifying more than once, with some delays getting running properly. Improved afterward, but onboarding could've been smoother.

Liked that they worked with our existing eCommerce setup rather than forcing a whole new process. Packaging options were useful too, keeping parcels consistent with our branding. Happy with the service so far.

Business grew faster than expected and we ran out of space and staff for packing ourselves. Beckdale took over fulfilment and made the transition surprisingly smooth - a big help during busier periods.

Packing quality has been good and orders generally go out as expected. A few teething issues early on getting our packaging requirements set up correctly, but once resolved, the service became much easier to manage.

Needed pick-and-pack support for the online store and Beckdale fit well. Order management system is useful - we can check status without constantly emailing for updates. Fairly smooth process overall.