Share your thoughts based on a recent, authentic encounter. Reviews must reflect your own, uninfluenced experiences.

Avoid writing reviews if a business has offered you any form of reward. This includes, but isn’t limited to, discounts, cash payments, loyalty perks, free items, vouchers, or referral benefits.

Your reviews are a platform to connect with others and provide businesses with constructive feedback. All experiences, whether significant or minor, are valuable – from a simple phone interaction or online purchase to an in-store visit or product use.

Ensure your reviews are current, focusing on experiences from the last year. While past experiences have value, current insights are more relevant for today’s consumers. Providing recent feedback allows readers to understand a company’s current performance, and helps companies receive timely and actionable information.

Refrain from fabricating experiences or writing reviews on behalf of others; each individual should share their own perspective. Additionally, if you have a close relationship with, are employed by, or compete with a specific company, please abstain from reviewing it.

Accepting any form of inducement to create, modify, or remove a review is strictly prohibited.

Preserve records that substantiate your interaction with the company. This could include receipts, order confirmations, or screenshots of online customer service conversations. You may be required to validate your experience.

We value respectful engagement within our community. Therefore, we ask that you maintain courteous behavior. Avoid any form of harmful, hateful, discriminatory, defamatory, or obscene content. Refrain from falsehoods, bullying, blackmail, threats, or any unlawful activity.

Defining defamation precisely is complex. As a platform connecting consumers and businesses, we must balance two critical obligations: enabling open expression of experiences, positive or negative, while also removing content that unfairly damages reputations or causes significant financial harm.

The most impactful reviews objectively present the facts, allowing readers to form their own opinions.

TrueReviews does not mediate disagreements regarding the specifics of interactions between reviewers and businesses. We operate as a consumer review platform, not a regulatory body or legal court.

Reviews are publicly accessible. Therefore, avoid sharing your own sensitive or personal details, and strictly refrain from disclosing anyone else’s. This includes names, phone numbers, addresses, email addresses, and any information that could be used for tracking, identification, contact, or impersonation. We prioritize the privacy and security of all individuals.

It’s common for users to inadvertently post a review for one company on another’s profile. Prior to submission, please confirm the accuracy of the company and country domain. This simple step can prevent future complications.

A user account is necessary to contribute reviews. Each individual is limited to a single, authentic account. Your username, profile description, and profile picture must accurately represent you, avoiding impersonation. Content must be respectful and free from harmful, hateful, discriminatory, defamatory, or obscene material, as profiles are publicly visible. Violations, including inappropriate content or multiple accounts, may result in account deletion.

A valid, permanent email address is required for account communication.

In some cases, accounts may be automatically generated and pre-populated with information, such as through email invitations or Facebook sign-ups. Users retain the ability to modify their profile details to control publicly displayed information.

These guidelines serve as guiding principles. Please acknowledge that we retain the ultimate authority in interpreting and enforcing these standards, and we reserve the right to modify them at any time. For comprehensive details regarding our operations, please reach out to us by completing the contact form with your inquiry.