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Allianz.co.uk Reviews

Reviews 15

3.5
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Zoe Price

Verified

Complicated Claims Process

Although the coverage is good, filing claims has been a difficult and drawn-out procedure. It was annoying and laborious for me to have to deal with so many obstacles and delays while attempting to register a claim.

Date of Experience: October 22, 2024

Reply from Allianz.co.uk

Hello Zoe,

We appreciate your input. We are sorry that you had trouble with the claims procedure. To give our consumers a better experience, we are striving to streamline and expedite our claims process.

Our support staff is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, Allianz

William Lee

Verified

Excellent Coverage and Support

My house and automobile have excellent insurance coverage from Allianz. I received prompt, kind assistance from their customer care, which made the entire procedure go well. As a consumer, I feel respected and well-protected.

Date of Experience: September 9, 2024
Rebecca Jones

Verified

Complicated Claim Process

While Allianz offers a wide range of insurance products, I found their claim process to be quite complicated. The paperwork was extensive, and it took longer than expected to resolve my claim. Simplifying the claim process and improving communication would enhance the overall experience.

Date of Experience: August 13, 2024

Reply from Allianz.co.uk

Hi Rebecca!

Thank you for sharing your feedback. We’re pleased to hear that you appreciate our range of insurance products. We apologize for the complications you faced with the claim process and are actively working to streamline and simplify it. If you have any further concerns or need assistance, please don’t hesitate to contact us.

Regards,

Customer Representative, Allianz

David Mitchell

Verified

Exceptional Customer Service

Allianz provided outstanding customer service during my recent insurance claim. Their representatives were responsive and helpful, guiding me through each step of the process. The claim was handled efficiently, and I felt well-supported throughout. Highly recommend Allianz for their exceptional service and reliability!

Date of Experience: July 20, 2024
Peter Pattinson

Verified

There’s A Room For Improvement!

Allianz.co.uk home insurance policy is quite cheap. They offered a wide range of policies for me to choose from but their communication team could have guided me better for smooth functioning.

Date of Experience: June 12, 2024

Reply from Allianz.co.uk

Hello Peter,

Thank you for your feedback and for choosing Allianz for your home insurance needs. We’re glad to hear you found our policies affordable and diverse. We apologise for any inconvenience caused by our communication team and appreciate your suggestion for improvement. We’re committed to enhancing our customer service and will ensure better guidance in the future.

Best regards,

Customer Support Team, Allianz

Jacob Davidson

Verified

Extremely Trustworthy!

Allianz Insurance is a great insurance agency that possesses knowledgeable agents who are quite cooperative. They helped me find the perfect insurance coverage for my car according to my needs.

Date of Experience: May 8, 2024
Jack Magnus

Verified

Community Engagement and Social Responsibility

When there is work to be done why not join together for a good cause? I chose allianz.co.uk because I saw them actively participating in community initiatives, charity events, and other philanthropic efforts. This demonstrates their commitment to making a positive impact beyond business objectives.

Date of Experience: April 13, 2024
Ruby Autumn

Verified

Efficient Claims Handling

I also needed assurance that my claims would be processed promptly in the event of an unforeseen circumstance. The Allianz deflected my apprehensions through their streamlined processes and responsive claims management. Thank you, gentlemen!

Date of Experience: March 21, 2024
Stella Jansen

Verified

Low premium maximum benefit

Living on your own can be very risky especially if you don’t have any insurance. allianz.co.uk is just the right choice for your insurance needs

Date of Experience: February 9, 2024
Gabriel Henriksen

Verified

Have some peace of mind

One of the finest choices I've taken to protect my future and provide myself and my loved ones peace of mind is to entrust Allianz with my insurance requirements. Allianz is a good alliance trust me.

Date of Experience: January 17, 2024
Rowan Cole

Verified

Thanks to Allianz for supporting me..

Thanks to Allianz for supporting me during the dark phase of my life.  Within a very short notice, they provided me the best doctor along with cash to be admitted in best hospital. It was only because of Allianz I was able to recover after my accident.

Date of Experience: October 22, 2023
Elliott Cook

Verified

I really appreciate their integrity.

I registered for insurance to setup my business. They assisted me with hefty capital and other subsidiaries according to their contract. I really appreciate their integrity.

Date of Experience: September 14, 2023
Amber Harris

Verified

Their insurance aid service is satisfactory.

Their insurance aid service is satisfactory. The terms and conditions of the contract were okay and they fulfilled them accordingly.

Date of Experience: August 5, 2023
Lana Woods

Verified

Customer service was much better.

I have taken their insurance service for my house. The process was smooth but the service charges little bit high as compared to other insurance company. But the customer service was much better.

Date of Experience: July 18, 2023
Shay Watson

Verified

I had terrible experience.

I had terrible experience. I have requested for travel insurance. They have charged me with a hefty premium and I signed the contract for insurance. Now 3 months have passed, they are not replying to my calls or emails. I have to cancel my travelling.

Date of Experience: April 23, 2023

Reply from Allianz.co.uk

Hello Shay,

We sincerely apologise for the inconvenience you experienced with our travel insurance service. This is not reflective of the high standards we aim to maintain. Please contact us so we can resolve this issue promptly. Your satisfaction is our priority, and we appreciate your patience.

Best regards,

Customer Support Team, Allianz

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