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Appliances Super Store Reviews

Reviews 8

3.1
VERIFIED COMPANY
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Grace Adams

Verified

Exceptional Service and Selection

I had a fantastic experience shopping for home appliances! The selection was vast, and I found exactly what I needed at a great price. The staff was knowledgeable and helped me make the right choice.

Date of Experience: December 17, 2024
Mason Clark

Verified

Delayed Delivery

I was disappointed with the delayed delivery of my appliance. I expected it to arrive on time, but it took longer than promised. I hope they can improve their delivery process.

Date of Experience: November 13, 2024

Reply from Appliances Super Store

Hello Mason,

Thank you for your feedback. We sincerely apologize for the delay in your appliance delivery. We’re currently working to improve our logistics and ensure more timely deliveries in the future. If you have any further questions or concerns, please reach out to our customer service team.

Best regards,

Customer Support Team
Appliances Super Store

Grace Campbell

Verified

Long wait with my order

It was annoying that there was a long wait with my order. Customer support didn't tell me about the delay until I got in touch with them, and there was no adequate justification for the hold-up.

Date of Experience: October 22, 2024

Reply from Appliances Super Store

Hello Grace,

We respect your comments. We truly regret not being in contact with you regarding the matter and the delay in your delivery. We’re trying to streamline our delivery procedure and give our clients greater information.

Our customer service staff is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, Appliance Superstore

Henry Rogers

Verified

Great Customer Service and Prices

Appliance Superstore fulfilled my order for a new refrigerator, and I'm pleased with my purchase. They had great customer service, which assisted me in selecting the ideal model, and their costs were reasonable. Delivery was smooth too!

Date of Experience: September 8, 2024
Daniel Brooks

Verified

Lack of Installation Service

My experience with appliancesuperstore.co.uk was generally positive, but I was disappointed to find out that they don’t offer an installation service for the washing machine I purchased. Having an installation option would have made the process much smoother. Nevertheless, the product itself is great and the delivery was on time.

Date of Experience: August 15, 2024

Reply from Appliances Super Store

Hi Daniel!

Thank you for your feedback. We’re glad to hear you were satisfied with the product and delivery. We apologise for the inconvenience caused by the lack of installation services. We appreciate your suggestion and will consider offering this in the future. If you have any further questions or need assistance, please feel free to reach out.

Regards,

Customer Representative, Appliance Superstore

Olivia Green

Verified

Fantastic Deals

I recently bought a new oven from Appliance Superstore, and I couldn’t be happier with the fantastic deals they offer. The prices were unbeatable, and the quality of the appliance was excellent. Delivery was swift and the customer service was very helpful. Highly recommend Appliance Superstore for great value!

Date of Experience: July 21, 2024
Sarah Klaus

Verified

Little Suggestion!

The master's series range cooker from Appliance Superstore is efficient and reliable. It is easy to operate as well. However; I would’ve loved it if it came with skewers for BBQ purposes.

Date of Experience: June 12, 2024

Reply from Appliances Super Store

Hello Sarah,

Thank you for your feedback! We’re glad to hear that you find the Master’s Series range cooker efficient and easy to use. We appreciate your suggestion about including skewers for BBQ purposes and will consider it for future product updates. If you have any more suggestions or need further assistance, feel free to reach out.

Best regards,

Customer Support Team, Appliance Superstore

Jennifer Kudrow

Verified

Laundry Day Was Never So Easy!

Now we don’t fight over who’s gonna do the laundry since we have bought a 10Kg freestanding washing machine from appliancesuperstore.co.uk. It's spacious enough to wash and dry all the clothes in one go.

Date of Experience: May 8, 2024
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