Reviews
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Write a ReviewAwesome customer Service
Excellent customer service. The team was quick to respond, professional and very helpful throughout my interaction with them.
Loved the product and packaging
I really liked both the product and the packaging. Everything was great, and I will definitely consider purchasing again.
Very helpful support
All the information I needed was provided clearly by email, and my experience with the support team was excellent. They were friendly, responsive and very helpful, especially Mhakee, who assisted me with updating my address. Many thanks for the support.
It works!
My 18-year-old son has seen a significant improvement in his skin after using the three-step system for two months. We are very pleased with the progress so far.
Constantly receiving unwanted emails
I have been receiving frequent marketing emails from this company despite never having heard of them or signing up for their mailing list. I have blocked and reported the emails several times, but they continue to arrive.
Product did not work
The product did not work for me. It was advertised with a full refund guarantee if it did not work, but after contacting the company I did not receive a response. I also purchased the supplements but left them unopened because the balms did not improve my son's acne. I am very disappointed with both the product and the customer service.
Too many marketing emails for a sale …
I was considering buying this product for my son after reading several reviews, but before making a purchase I started receiving a large number of marketing emails. The messages ranged from claims that the product had sold out while still being available to follow-up emails asking about my acne. The frequency of the emails made me uncomfortable and made me question whether I wanted to purchase from the company. In the end, I decided not to buy the product because I felt the marketing was too persistent.
Still in progress
I am still in the process of using the product, but so far I would say that it seems to be working. I wouldn't describe the results as amazing, but I also wouldn't say the product is ineffective.
It only made my acne worse
Unfortunately, the product made my acne worse. After just two days, I experienced what I felt was the worst breakout I have ever had. I also found the application difficult because the product is both highly pigmented and quite thick, making it difficult to apply an even, thin layer.
Products didn’t work for my acne
Unfortunately, I did not notice any significant improvement in my acne after using the products. I contacted the company to request a refund because the product was advertised with a satisfaction guarantee. Norse Organics initially told me that refunds were only available for subscription orders and not one-time purchases. I explained that I felt the refund information on the website was misleading. They eventually processed a refund, which I appreciated, and told me they would look into making the wording around their refund policy clearer.
Great product. B.+
Overall, I think it is a great product and worth purchasing. I will have to see how long it lasts with continued use. My only concern is that there is not a large amount of product included, and I also had to pay an additional $25 COD charge.
Great Customer Service
I had an issue with the quality of the product I received, so I contacted the company. Within just a couple of hours, Chanelle had arranged for a replacement to be sent to me. She was very appreciative that I got in touch and provided a photo with my original message. The response was quick, helpful and professional. I wish every company made customer service this easy.
I purchased Norce products for my…
I purchased Norce products for my daughter a few months ago, but unfortunately they did not work for her. I contacted the company to ask about the product and its guarantee, and they honoured the guarantee without any difficulty. The refund was handled smoothly, and I appreciate that the company stood behind its guarantee. Thank you, Norce Organics!
So far I have been using it properly…
I have been using the product correctly for more than two months. So far, I have not seen the level of improvement in my acne that was promised. However, I have noticed that my skin is less red and there is less discolouration, so there has been some positive change.
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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.