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steelo

Steelo Reviews

Reviews 7

3.5
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Henry Davies

Verified

High-Quality Steel Products

I had a great experience with Steelo! Their high-quality steel products exceeded my expectations, and the team was extremely helpful in guiding me through the ordering process. Would highly recommend steelo.co.uk for any construction needs!

Date of Experience: November 24, 2024
Nora Green

Verified

Top-Notch Construction Services

Steelo provided excellent service for our recent home renovation. We are extremely happy with the conclusion since the team communicated well throughout the project and produced high-quality products with professionalism and efficiency.

Date of Experience: October 16, 2024
Daniel Phillips

Verified

Project Delays

The construction project was significantly delayed beyond the original timeline. Additionally, there were issues with scheduling and frequent rescheduling, which caused considerable inconvenience.

Date of Experience: September 8, 2024

Reply from Steelo

Hello Daniel,

Thank you for your feedback. We apologise for the delays and arranging problems you faced. We are taking steps to boost our project administration and scheduling handles to better meet our client’s standards in the future. If you have any further worries, our support group is accessible via email to assist you swiftly.

Regards,

Customer Representative, Steelo

Daniel Murphy

Verified

Delivery Delays Experienced

While the steelwork from steelo.co.uk was of good quality, I faced significant delays with the delivery. The project was delayed by two weeks, which impacted my renovation schedule. Faster delivery and better communication regarding timelines would have improved my overall experience.

Date of Experience: August 12, 2024

Reply from Steelo

Hi Daniel!

Thank you for your feedback. We’re glad you were pleased with the quality of the steelwork. We apologise for the delivery delays and understand the impact on your project. We’re working to improve our delivery times and communication. If you have any further concerns or need assistance, please reach out to us.

Regards,

Customer Representative, Steelo

Laura Thompson

Verified

Impressive Steel Work

I recently hired Steelo for a custom steel railing project, and I’m thoroughly impressed. The craftsmanship was excellent, and the attention to detail was evident in every aspect. The team was professional and the project was completed on time. Highly recommend Steelo for high-quality steelwork!

Date of Experience: July 18, 2024
David Roberts

Verified

One Complaint!

Being a contractor; I find the custom-made steel frames of steelo.co.uk quite reliable. My only complaint is that when they are bought in such a wholesale amount; you must lower the rates for them.

Date of Experience: June 12, 2024

Reply from Steelo

Hi David,

Thank you for your feedback and for choosing Steelo for your custom-made steel frames. We’re glad to hear that you find our products reliable. We understand your concern about pricing for bulk orders, and we continually review our pricing structure. Please reach out to our sales team to discuss potential discounts for wholesale purchases, as we aim to offer the best value to our loyal customers.

Best regards,

Customer Support Team, Steelo

John Smith

Verified

Great Quality Racks!

I cannot trust any other platform than Steelo with my warehouse as far as the racking is concerned. Their durable steel provides maximum storage space and is quite easy to install as well.

Date of Experience: May 9, 2024
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