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thenaturalpetstore

The Natural Pet Store Reviews

Reviews 7

3.2
VERIFIED COMPANY
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To get Unbeatable service with Unmatched prices

Mia Brown

Verified

Great Selection of Pet Products

The Natural Pet Store was a great place for me to shop! My pets adore their new goodies, and they have a great assortment of premium pet supplies. The staff was really friendly and well-informed. Highly recommend thenaturalpetstore.co.uk!

Date of Experience: November 22, 2024
Emily Brooks

Verified

High-Quality Natural Products

When it comes to buying cat food, I adore The Natural Pet Store. They provide a great assortment of natural and organic items, so I know I'm providing my pet the best. Delivery is always prompt and reliable.

Date of Experience: October 19, 2024
Noah Harris

Verified

Out-of-Stock Issues

I've run into product stockouts on multiple occasions. When I have to wait longer than anticipated for my pet's favourite brand to be refilled, it gets annoying.

Date of Experience: September 12, 2024

Reply from The Natural Pet Store

Hello Noah,

We respect your comments. We really regret any trouble that the stock problems have caused. We’re putting a lot of effort into streamlining our inventory control and guaranteeing that popular items are constantly in stock.

Our customer service crew is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, The Natural Pet Store

Thomas Evans

Verified

Limited Stock Availability

My experience with thenaturalpetstore.co.uk was generally positive, but I noticed that some items I wanted were frequently out of stock. While the products they offer are fantastic, ensuring better stock availability would greatly improve the shopping experience.

Date of Experience: August 24, 2024

Reply from The Natural Pet Store

Hi Thomas!

Thank you for your feedback. We’re glad to hear you had a positive experience with our products. We apologise for the stock issues you encountered and are working to improve our inventory management. Please don’t hesitate to reach out if you have any further questions or need assistance.

Regards,

Customer Representative, The Natural Pet Store

Jennifer Adams

Verified

Great Natural Products

I recently switched to The Natural Pet Store for my dog’s supplies, and I’m thrilled with their selection of natural and organic products. The quality is outstanding, and my dog loves everything I’ve purchased. Fast shipping and excellent customer service make this my go-to store!

Date of Experience: July 17, 2024
Lisa Matt

Verified

A Request From A Cat Mom!

Although the cat food delivered by The Natural Pet Store is free of artificial ingredients still I think they are a bit pricey. If the rates could be reduced slightly; it would be great.

Date of Experience: June 11, 2024

Reply from The Natural Pet Store

Hello Lisa,

Thank you for your feedback! We’re pleased to hear you appreciate the quality of our cat food. We understand your concerns about pricing and will consider your suggestion as we continually strive to offer the best value.

Best regards,

Customer Representative, The Natural Pet Store

Samuel Jackson

Verified

The Most Trustworthy!

From buying shampoos to toys to food; I only trust thenaturalpetstore.co.uk with my dog. Since the time I've been buying their products, my dog has never been sick or inactive; touchwood.

Date of Experience: May 5, 2024
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