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Barrheadtravel.co.uk Reviews

Reviews 16

3.6
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Emily Parker

Verified

Fantastic Travel Experience

I booked a holiday with Barrhead Travel and had a wonderful experience. The staff were knowledgeable, helping me find the perfect destination and deal. Everything was organized smoothly, and the trip was memorable. Highly recommend!

Date of Experience: October 18, 2024
Max Turner

Verified

Inaccurate Itinerary Details

The itinerary I received had several inaccuracies, including wrong flight times and hotel details. This led to confusion and added stress to my trip. I expected more accuracy and thoroughness in the planning process.

Date of Experience: September 6, 2024

Reply from Barrheadtravel.co.uk

Hello Max,

We value your input. We regret any inconvenience this has caused you and the errors in your itinerary. To provide all of our clients with more precise and thorough preparation, we are now evaluating our processes.

Our customer service staff is ready to help you as soon as possible by email if you have any more questions.

Regards,

Customer Representative, Barrhead Travel

Greg Thompson

Verified

Limited Package Options

My experience with barrheadtravel.co.uk was okay, I found the range of holiday packages to be somewhat limited. I was looking for a more diverse selection of destinations and activities. Expanding their package options could provide more flexibility for travellers.

Date of Experience: August 10, 2024

Reply from Barrheadtravel.co.uk

Hi Greg!

Thank you for your feedback. We appreciate your suggestion regarding the expansion of our holiday packages and are actively working on offering more diverse options.

In the meantime, you may consider looking at our new travel options which are affordable and offer great travel activities. If you have any other questions or need further assistance, please feel free to contact us.

Regards,

Customer Representative, Barrhead Travel

Julia Carter

Verified

Exceptional Service

I recently booked a vacation through Barrhead Travel and was impressed by their exceptional service. The travel advisor was incredibly knowledgeable, finding us the perfect getaway that matched our preferences. Everything from the flights to the accommodations was greatly arranged. Highly recommend it for a stress-free travel experience!

Date of Experience: July 16, 2024
Robert Peter

Verified

Overall Nice Experience!

I chose a luxurious tour of 14 nights in Barcelona from barrheadtravel.co.uk and everything was prepared for us in advance. However; the flight got delayed a bit but I guess it’s not their fault.

Date of Experience: June 12, 2024
David Johns

Verified

Great Package Deals!

Booked my last-minute holiday package in Europe through Barrhead Travel and they handled everything seamlessly. Their booking process, accommodation facility; everything was on-point. Besides; the staff was quite cooperative and attentive.

Date of Experience: May 9, 2024
Dylan Cole

Verified

Using Technology To Enhance Their Services

As I searched the barrheadtravel.co.uk, I was amazed at how they offer online booking platforms, travel apps, and communication tools to streamline the booking process, share travel updates, and provide assistance to clients.

Date of Experience: April 14, 2024
Natalie Eve

Verified

Round-The-Clock Assistance

The round-the-clock assistance provided by Barr Head Travel agency is unparalleled. Their prompt responses and support ensured us peace of mind throughout our journey. I have already made them a trusted ally for any travelling needs in future.

Date of Experience: March 22, 2024
Joshua Eriksen

Verified

Only best destinations covered

Barrheadtravel.co.uk covers only those locations that are popular among tourists and are aesthetically beautiful. So if you're planning to propose to your partner then just give Barrhead Travel your dates and purpose of visit. They will take care of rest.

Date of Experience: February 9, 2024
Savannah

Verified

Unforgettable Adventures

I had a trip of a lifetime with Barrheadtravel.co.uk which surpassed my expectations and gave me lifelong memories. Everything about the trip was painstakingly organised and well carried out, starting from the time I reserved my travel and ending with the farewell with Barrhead Travel.

Date of Experience: January 17, 2024
Aurora Martin

Verified

The discounts and offers were very beneficial.

The company paid its full efforts to host my tour in a pocket friendly package. The discounts and offers were very beneficial.

Date of Experience: October 25, 2023
Hazel Pearson

Verified

Company served me with best hotel offers..

The company served me with best hotel offers and effectively planned to cover maximum destinations in couple of days.

Date of Experience: September 16, 2023
Cody Jones

Verified

My travelling experience was fair..

I was satisfied with the company’s services. My travelling experience was fair with Barrhead travel.

Date of Experience: August 10, 2023
Roman Armstrong

Verified

This is a fine Super store...

This is a fine Super store where we can find variety of equipment. I will surely shop again from it.

Date of Experience: July 13, 2023
Kingsley Austin

Verified

The service was just average,..

I booked Barrhead travel for my official trip. The service was just average, nothing seemed excellent.

Date of Experience: June 9, 2023

Reply from Barrheadtravel.co.uk

Hello Kingsley,

Thank you for sharing your experience. We apologise that our service did not meet your expectations during your official trip. Your feedback is invaluable to us, and we are committed to improving our services. Please reach out if you have any specific suggestions or further concerns. We hope to have the opportunity to serve you better in the future.

Best regards,

Customer Representative, Barrhead Travel

Miller Harper

Verified

I was highly disappointed to contact with the Manager.

I was highly disappointed to contact with the Manager. He answered my phone call rudely and didn’t respond me properly nor provided me with required information.

Date of Experience: April 23, 2023

Reply from Barrheadtravel.co.uk

Hello Miller,

We sincerely apologise for the negative experience you had with our manager. This is not the level of service we strive to provide. Your feedback is very important, and we will address this issue internally to ensure it does not happen again. Please contact our customer service team directly for any further assistance. We appreciate your understanding and hope to resolve this matter to your satisfaction.

Best regards,

Customer Representative, Barrhead Travel

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