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Fitness-superstore.co.uk Reviews

Reviews 15

3.6
VERIFIED COMPANY
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To get Unbeatable service with Unmatched prices

Ava Peterson

Verified

Excellent Equipment Choices

It was a great experience to purchase a treadmill from Fitness Superstore. The personnel was knowledgeable, and the equipment selection was outstanding. My treadmill arrived on schedule and functions flawlessly!

Date of Experience: October 22, 2024
Dylan Hughes

Verified

Customer Service Issues

I experienced several problems with customer service, such as missed calls and sluggish email responses. This made fixing an issue with my order far more challenging and annoying than it needed to be.

Date of Experience: September 6, 2024

Reply from Fitness-superstore.co.uk

Hello Dylan,

Thank you for your feedback. We sincerely apologise for the issues you faced with our customer service and the frustration it caused. We are reviewing our processes to ensure more timely and effective responses for our customers.

If you have any further concerns, our support team is available via email to assist you promptly.

Regards,

Customer Representative, Fitness Superstore

Adam Williams

Verified

Confusing Website Navigation

While my purchase from fitness-superstore.co.uk went well in terms of product quality, I found the website difficult to navigate. Locating specific items and understanding the different product options was a challenge. A more user-friendly website with clearer categories would greatly enhance the shopping experience.

Date of Experience: August 11, 2024

Reply from Fitness-superstore.co.uk

Hi Adam!

Thank you for your feedback. We’re happy to hear you’re satisfied with the quality of your equipment. We apologise for any difficulties you encountered with our website.

We have designed our website in a way that is easy to use for everyone.

However, we will consider your feedback and will actively work on improving its navigation. If you have any other questions or need further assistance, please don’t hesitate to reach out.

Regards,

Customer Representative, Fitness Superstore

Olivia Turner

Verified

Excellent Equipment Range

I recently purchased a set of free weights from Fitness Superstore, and the quality is outstanding. The variety and range of equipment available are impressive, and the staff provided great advice on what would best suit my needs. The transaction was smooth and the delivery was prompt. Highly satisfied with my experience!

Date of Experience: July 19, 2024
Maria Wilkinson

Verified

Good But A Bit Pricey!

As a working lady; I don’t find time to go for long walks so I ordered a folding treadmill from the Fitness Superstore and I find it easy to use but a bit pricey.

Date of Experience: June 12, 2024

Reply from Fitness-superstore.co.uk

Hello Maria,

Thank you for your feedback! We’re glad to hear that you find the folding treadmill easy to use and that it fits well with your busy schedule. We strive to offer high-quality products, and pricing can sometimes reflect that.

However, we do appreciate your input and will consider it for future pricing strategies. If you have any further questions or need assistance, please feel free to reach out.

Best regards,

Customer Representative, Fitness Superstore

John Smith

Verified

Most Reliable!

I can’t trust any other site with my fitness pieces of equipment than fitness-superstore.co.uk. All the items in my gym are from here and they’ve been working perfectly for over four years now.

Date of Experience: May 9, 2024
Jasper Rhys

Verified

Customization Options available

Recognizing that fitness goals vary from person to person, I noticed that the fitness-superstore.co.uk offers customization options such as adjustable settings on equipment, personalized training programs, and specific recommendations on product selection to meet individual needs.

Date of Experience: April 13, 2024
Sadie Jane

Verified

Expert Guidance for free

Obtaining complimentary expert guidance at Fitness Super Store was invaluable. Knowledgeable staff offered recommendations that enhanced my workout experience. I was sure that I selected the best-suited equipment for my body type within my budget.

Date of Experience: March 24, 2024
Riley Andersen

Verified

Heaven for bodybuilders

My God! Fitness Superstore has everything you would need to have your own gym. From beginner's equipment to professional equipment. fitness-superstore.co.uk has got you.

Date of Experience: February 11, 2024
Jaxon Dahl

Verified

Achieved my fitness goal

I've had the honor of joining the fitness-superstore.co.uk group for a while now, and I can really state that it's been an amazing path filled with accomplishment, empowerment, and progress. All because of the little support and equipment from them at very low prices.

Date of Experience: January 15, 2024
Faye Mcdonald

Verified

Good shopping experience from Fitness Super store.

I had a good shopping experience from Fitness Super store. I had ordered a treadmill and I must appreciate the quick and streamlined delivery by the store.

Date of Experience: October 27, 2023
Sabrina Wilson

Verified

I was really inspired by the staff.

I was really inspired by the staff. They welcomed me happily and guided me very well. I had best shopping experience ever.

Date of Experience: September 11, 2023
Finn Spencer

Verified

The equipment quality is fine and standard.

The equipment quality is fine and standard. However, I have received my order after a week but I am satisfied with my equipment.

Date of Experience: July 25, 2023
Frank Young

Verified

Store is acceptable to shop for exercising equipment.

The store is acceptable to shop for exercising equipment. The range of equipment is good but the prices are high. However, the quality of the equipment is considerable.

Date of Experience: June 16, 2023

Reply from Fitness-superstore.co.uk

Hello Frank,

Thank you for sharing your experience! We’re pleased to hear that you find our range of exercise equipment good and the quality considerable. We understand that pricing is an important factor, and we continuously strive to offer competitive prices while maintaining high standards.

Your feedback is valuable to us and will be taken into account for future improvements. If you need any assistance or have further questions, please don’t hesitate to reach out.

Best regards,

Customer Representative, Fitness Superstore

Alex Fletcher

Verified

Not Recommended!

The website is not very simple to use and it only shows distinguished products. Many of the products are not presented in its web page. On their website I saw 30% discount but when I purchased my product, they charged me full amount without any discount. Not Recommended!

Date of Experience: March 23, 2023

Reply from Fitness-superstore.co.uk

Hello Alex,

Thank you for your feedback. We’re sorry to hear about your experience with our website and the discount issue. Our team is looking into the website navigation and product display to ensure a better user experience.

Regarding the discount, we apologise for any confusion and would like to resolve this for you. Please contact our customer support team with your purchase details, and we will make sure you receive the correct discount.

Best regards,

Customer Representative, Fitness Superstore

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