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Hiscox.co.uk Reviews

Reviews 14

3.8
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Layla Scott

Verified

High Premiums and Hidden Fees

Even though Hiscox provides adequate coverage, I thought their rates were very expensive and that some unforeseen costs weren't made known upfront. It seemed a little deceptive.

Date of Experience: September 12, 2024

Reply from Hiscox.co.uk

Hello Layla,

We appreciate your comments. We are sorry if there was any misunderstanding about fees. We are reviewing our communication protocols and transparency to ensure that all costs are disclosed upfront.

If you have any additional queries, our team of customer service representatives is here to assist you by email as soon as possible.

Regards,

Customer Representative, Hiscox

Tom Harrison

Verified

Expensive Premiums

While Hiscox provides quality insurance products, I found their premiums to be on the higher side compared to other providers. The coverage was comprehensive, but the cost might be a concern for some customers. It would be great if they could offer more competitive pricing options.

Date of Experience: August 23, 2024

Reply from Hiscox.co.uk

Hi Tom!

Thank you for your feedback. We’re glad you found our insurance coverage comprehensive and our service professional. We understand that premium costs are an important factor and are continuously evaluating our pricing to offer competitive options. If you have any additional questions or need further assistance, please feel free to reach out.

Regards,

Customer Representative, Hiscox

Julia Parker

Verified

Reliable and Efficient

Hiscox delivered reliable and efficient service for my recent insurance policy. The application process was straightforward, and their customer support was exceptional. They addressed all my queries promptly and ensured I was well-informed about my coverage. Highly recommend Hiscox for their professionalism and efficiency!

Date of Experience: July 18, 2024
Peter Davidson

Verified

Overall Good Experience!

I chose Hiscox UK as my insurance agency and I am quite satisfied with the results as a whole. I found them reliable with theIR insurance plan and comprehension options but it lacked personalization.

Date of Experience: June 12, 2024
Mary Christian

Verified

Heartfelt Recommendation!

I’m extremely grateful to hiscox.co.uk for their outstanding support. Their insurance agent went above and beyond to customize an insurance policy for me that perfectly fits my family’s needs. It was a hassle-free process.

Date of Experience: May 9, 2024
Jackson Ryan

Verified

Operating With Transparency

Working with hiscox.co.uk was seamless. I appreciate their transparency about their policies and terms and conditions. Their efficiency made the process stress-free. Highly recommended for anyone seeking reliable insurance services.

Date of Experience: April 11, 2024
Cora Delaney

Verified

Customer-Centric Approach

If I have benefitted, why wouldn’t I tell you about Hiscox? It is a top-notch insurance agency that prioritizes the needs of its clients above all. They actively listened to me, understood my requirements, and offered solutions that met my specific needs.

Date of Experience: March 24, 2024
Clara Andersen

Verified

Insurance like no before

Students and professionals sign up for hiscox.co.uk for getting the best premiums for your Auto, Home, and Landlord in just a few clicks

Date of Experience: February 11, 2024
Nathaniel Olsen

Verified

A partner you can trust

In today's unpredictable world, having a reliable insurance partner like hiscox.co.uk at my side has been vital in providing stability and security for myself and my family. Hiscox is a clear choice

Date of Experience: January 12, 2024
Jamie Ryan

Verified

I started my business. Thanks Team!

Thanks to Hiscox for helping me to start up my business setup. The documentation process was so smooth. With their help, I started my business. Thanks Team!

Date of Experience: October 21, 2023
Chase Griffiths

Verified

The service was exceptionally good

I will definetly recommend the company to for new businesses. The service was exceptionally good and quick. The process was all streamlined.

Date of Experience: September 9, 2023
Erin Ross

Verified

It’s a reliable company.

I was satisfied with my experience. I was aided with the insurance for my business. It’s a reliable company.

Date of Experience: August 11, 2023
Tilly Bates

Verified

I had suffered with loss...

I had suffered with loss from the company. On my request, they processed my claim and recover the losses quickly.

Date of Experience: June 27, 2023

Reply from Hiscox.co.uk

Hi Tilly,

Thank you for sharing your experience. We’re glad to hear that we could process your claim quickly and help recover your losses. If there’s anything more we can assist you with, please don’t hesitate to reach out.

Best regards,

Customer Support Team, Hiscox

Abdullah Fateh

Verified

The staff was rude and...

I was really disappointed by Management service department. The staff was rude and they communicated unethically.

Date of Experience: May 10, 2023

Reply from Hiscox.co.uk

Hello Abdullah,

We sincerely apologise for the negative experience you had with our service department. This is not the standard of service we strive for. We will address this issue with our team to ensure better communication and professionalism in the future. Thank you for bringing this to our attention.

Best regards,

Customer Support Team, Hiscox

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