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Perrys.co.uk
I experienced an awful customer service in Perrys. I deposited some cash that was refundable. I requested to refund deposit. A month has passed, I... read more
Reviews
Write a ReviewLimited Vehicle Availability
I was somewhat down by the small number of cars that were offered. I was hoping to get an update on availability sooner, however, the model I was interested in was out of stock.
Reply from
Hello Mia,
We appreciate your feedback and sincerely apologize for the short supply of the vehicle you were keen on in. We are working to enhance our stock updates and make sure that our customers have an improved shopping experience going forward. Our customer service staff is available by email to help you with any additional questions or concerns.
Regards,
Customer Representative, Perrys
Great Customer Service
At this dealership, I had a great experience. All of the staff members were cordial and helpful during the procedure. They made sure I was happy with my purchase and took the time to go over everything with me. Highly recommended!
Some Delays in Delivery
My purchase from perrys.co.uk was mostly positive. The car is fantastic, but there were some delays in the delivery process. Improved communication regarding delivery status would be beneficial. Overall, a good experience.
Reply from
Hi Mark!
Thank you for sharing your experience. We’re happy to hear you’re enjoying your new car. We apologise for the delays in the delivery process and are working on improving our communication.
Do not hesitate to contact us if you have any more queries or worries. Our top goal is to make sure you’re satisfied.
Regards,
Customer Representative, Perrys
Smooth Test Drive
Perrys made my test drive experience smooth and enjoyable. The staff was well-educated and provided detailed information about the car's features. I felt confident in my decision to purchase. Highly recommend!
Outstanding Experience!
Perrys’ provided excellent service from start to finish. Their staff was extremely professional, the process went smoothly and they have an amazing collection of vehicles. I Bought Cupra Leon and it's going great!
Works Fine!
Bought a used car from perrys.co.uk because as long as it worked okay, it was fine for me. Although; it's been working amazingly but its engine sound is too loud which is sometimes embarrassing.
Reply from
Hello Hannah,
Thank you for your feedback. We’re pleased to hear that your used car is performing well overall. We apologise for the loud engine sound and understand that it can be frustrating. Please reach out to us so we can assist with any necessary checks or adjustments to ensure your vehicle meets your expectations.
Thank you for choosing Perrys!
Regards,
Customer Representative, Perrys
Networking and Relationship Building
The networking and relationship-building efforts at perrys.co.uk were commendable. They definitely foster trust and loyalty among customers. Their personalized services and attentive approach significantly enhanced my car-buying experience. Thank you for making customers feel valued and connected.
Adaptability and Resilience
Previously I have never had a good experience with car dealer's services. Perrys demonstrated remarkable adaptability and resilience as I noticed how beautifully they have adjusted to market demands. Their commitment to customer satisfaction shines through every interaction. Exceptional performance!
Buy and Sell your cars
If you have any car that is around the year 2010 to 2024 and wants to sell it go to Perrys. perrys.co.uk is a website that guarantees you a good deal for your car.
Exemplary service
I can't say enough good things about the outstanding assistance I got from perrys.co.uk when I just bought a car. I was welcomed by a group of informed and kind experts as soon as I arrived at the lot, and they went above and beyond to make sure that my experience purchasing a car was flawless.
The staff was highly knowledgeable..
I really want to appreciate the efficient Service Department. The staff was highly knowledgeable and entertained me on my first call.
I was pleased when...
I was pleased when they dealt me with respect and honor, answering all my queries and questions. The Perry’s team indeed were trained in communicating with their customers.
the staff was so cooperative..
Many customers suggested me to shop from Perrys as it is a reputed motor market then I visited them, the car collection is really appreciable but the price was high as compared to the market. However, the staff was so cooperative and professional.
My expectation was not fulfilled as I thought.
Perrys is a good opportunity for motor services. I had sent my car for maintenance and repair. But my expectation was not fulfilled as I thought. However, the customer service was awesome
Reply from
Hello Leonard ,
We apologise for the inconvenience you’ve experienced with our service. This is not the level of service we strive to provide. Please contact us directly with your details so we can fulfil your expectations. Your satisfaction is important to us, and we appreciate your patience.
Thank you for bringing this to our attention.
Regards,
Customer Representative, Perrys
I experienced an awful customer service..
I experienced an awful customer service in Perrys. I deposited some cash that was refundable. I requested to refund deposit. A month has passed, I have not received any response by staff.
Reply from
Hello Billy,
We apologise for the inconvenience you’ve experienced with your refund request. This is not the level of service we strive to provide. Please contact us directly with your details so we can urgently address this issue and ensure you receive the refund you are owed. Your satisfaction is important to us, and we appreciate your patience as we resolve this matter.
Thank you for bringing this to our attention.
Regards,
Customer Representative, Perrys

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The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.