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Rhenus Group Reviews

Reviews 7

4.1
VERIFIED COMPANY
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To get Unbeatable service with Unmatched prices

Lucas Scott

Verified

Reliable and Professional

My shipment was delivered on schedule and in wonderful shape, demonstrating how dependable the service was. The staff was professional, and communication was smooth throughout the process. I highly recommend their efficient logistics service!

Date of Experience: September 7, 2024
Adam Smith

Verified

Inconsistent Tracking Information

Didn't have a great experience with the rhenus.group. I encountered issues with their tracking system. The information was often outdated, causing unnecessary stress about my shipment’s status. Improving real-time tracking could improve the customer experience.

Date of Experience: August 13, 2024

Reply from Rhenus Group

Hello Adam,

Thank you for sharing your experience. We apologise for the tracking issues you’ve faced. Our tracking system is built in a way that ensures to provide accurate delivery status to our clients.

We are, nevertheless, constantly trying to make our system better. Your suggestions enable us to improve our offerings. We appreciate you selecting Rhenus Group!

Regards,

Sales Representative, Rhenus Group.

Thomas Brown

Verified

Excellent Logistics Experience

Rhenus Group provided exceptional service for my international shipment. Their attention to detail and timely updates made the process worry-free. My goods arrived in perfect condition. Highly recommended for reliable logistics.

Date of Experience: July 20, 2024
Steven Andrew

Verified

A Bit Pricey!

Even though; Rhenus Logistics provide spectacular logistics services from taking safety measures to timely delivery but I found their service charges a bit pricey, especially for a small business owner like me.

Date of Experience: June 12, 2024

Reply from Rhenus Group

Hi Steven,

Thank you for your feedback. We’re glad to hear that you found our logistics services spectacular and appreciated our safety measures and timely delivery. We understand that pricing can be a concern, especially for small business owners. We are continually evaluating our pricing to offer competitive rates while maintaining high-quality service.

Thank you for choosing Rhenus Logistics and sharing your experience with us.

Regards,

Customer Representative, Rhenus Group

John Smith

Verified

Reliable Platform!

I always take services from rhenus.group/uk/en/ for my clothing brand whether it is for warehousing or for transportation purposes across the UK. They always keep and deliver my clothing items safely.

Date of Experience: May 8, 2024
Luke Adrian

Verified

Unmatchable Customer Care

Although, other services might also be good but rhenus.group sets a new standard for customer service in the logistics sector through their most efficient response times. That is how they left us delighted at the end.

Date of Experience: April 10, 2024
Abigail Victoria

Verified

Tech-Powered Logistics Excellence

With advanced tracking systems and AI-driven route optimization, Rhenus Group stands at the forefront of innovation. Their advanced tracking system helps them stay efficient and accurate in the competitive logistics landscape.

Date of Experience: March 12, 2024
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