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Rhenus Group
My shipment was delivered on schedule and in wonderful shape, demonstrating how dependable the service was. The staff was professional, and communication was smooth throughout... read more
Reviews
Write a ReviewReliable and Professional
My shipment was delivered on schedule and in wonderful shape, demonstrating how dependable the service was. The staff was professional, and communication was smooth throughout the process. I highly recommend their efficient logistics service!
Inconsistent Tracking Information
Didn't have a great experience with the rhenus.group. I encountered issues with their tracking system. The information was often outdated, causing unnecessary stress about my shipment’s status. Improving real-time tracking could improve the customer experience.
Reply from
Hello Adam,
Thank you for sharing your experience. We apologise for the tracking issues you’ve faced. Our tracking system is built in a way that ensures to provide accurate delivery status to our clients.
We are, nevertheless, constantly trying to make our system better. Your suggestions enable us to improve our offerings. We appreciate you selecting Rhenus Group!
Regards,
Sales Representative, Rhenus Group.
Excellent Logistics Experience
Rhenus Group provided exceptional service for my international shipment. Their attention to detail and timely updates made the process worry-free. My goods arrived in perfect condition. Highly recommended for reliable logistics.
A Bit Pricey!
Even though; Rhenus Logistics provide spectacular logistics services from taking safety measures to timely delivery but I found their service charges a bit pricey, especially for a small business owner like me.
Reply from
Hi Steven,
Thank you for your feedback. We’re glad to hear that you found our logistics services spectacular and appreciated our safety measures and timely delivery. We understand that pricing can be a concern, especially for small business owners. We are continually evaluating our pricing to offer competitive rates while maintaining high-quality service.
Thank you for choosing Rhenus Logistics and sharing your experience with us.
Regards,
Customer Representative, Rhenus Group
Reliable Platform!
I always take services from rhenus.group/uk/en/ for my clothing brand whether it is for warehousing or for transportation purposes across the UK. They always keep and deliver my clothing items safely.
Unmatchable Customer Care
Although, other services might also be good but rhenus.group sets a new standard for customer service in the logistics sector through their most efficient response times. That is how they left us delighted at the end.
Tech-Powered Logistics Excellence
With advanced tracking systems and AI-driven route optimization, Rhenus Group stands at the forefront of innovation. Their advanced tracking system helps them stay efficient and accurate in the competitive logistics landscape.
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Disclaimer:
The above reviews are given by their customers. Truereviews.uk believes in transparency and wants to help customers to make better decisions by knowing others' experiences.